Sub-processors
ClauseBase engages the following entities to carry out specific processing activities related to the use of the ClauseBase platform.
This list is relatively short, taking into account the wealth of features offered on the ClauseBase platform. The reason is that, for a combination of data protection concerns and independence, we strive to host most services ourselves, instead of relying on third party services.
Subprocessor | Purpose | Location |
Cloud servers; primary backup servers | Germany & Finland | |
Office 365 & GPT-4 (Azure) | Ireland | |
Encrypted secondary backups of databases | France | |
Email communication | France | |
Machine translation | Germany | |
Communication, CRM & Project Management | Belgium | |
Clause Hunt email attachments processor | Germany & Finland | |
SIEM, XDR and statistics — logging | Netherlands |
You may register (by sending us an email) to stay up to date on intended changes to this list by clicking the button below and filling out your contact information.
Optional LLM suppliers
The following three suppliers of LLM technology can be optionally chosen by the customer, instead of (or in addition to) Microsoft's GPT4o as the default LLM.
To be clear: ClauseBase does not impose the use of these providers — they are entirely optional, and some customers will in fact want to actively refrain from certain of these LLM vendors due tocustomers' internal compliance constraints. In fact, customers can even specify in detail within the software which LLM must be used for which modules & user-profiles.
| Vendor | LLM | Location |
|---|---|---|
OpenAI | GPT4o | United States |
Mistral | Mistral Large | France |
Anthropic | Claude3.5 Sonnet; Claude3 Opus; Claude3 Haiku | United States |
Other suppliers
While they do not process personal data or confidential information from our customers, we can also list the following third parties on which we rely:
| Vendor | Function |
|---|---|
Documentation website | |
ClauseBuddy documentation | |
Content Delivery Network (CDN) to improve the performance of static files | |
Front-end website | |
Front-end website statistics | |
Domain registration |
Updates
2nd April 2021: Move from Combell NV (hosting provider) to Upcloud Ltd.
February 2023: Move from TeamLeader NV to Odoo NV for Communication, CRM & Project Management
July 2023: Addition of Mailbox.org and Elastic.co; updates to Upcloud (only encrypted backups) and DigitalOcean (no more backups)
February 2024: Moved the location to https://legal.clausebase.com; removed UpCloud; added Scaleway; removed DigitalOcean; added the "Other suppliers" section
June 2024: Added optional LLM providers
Changes
You can subscribe to the updates to this list of subprocessor, in order to receive an automatic email from us. Please visit www.clausebase.com/subprocessor-changes-subscription to subscribe.
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